Chambers & Partners Mediation Directory 2017 entry – “He has an amazing skill in damping the emotions down and getting people to focus on the real world,” while another praises his “very good leadership qualities” and “down-to-earth manner“.
Chambers & Partners Mediation Directory 2016 entry – “Bruce is praised for his ‘calm and collected’ approach to mediation and for remaining ‘really sensitive to all the parties’. He is a qualified Chartered Surveyor and predominately focuses on property disputes. He has additional substantive experience handling professional negligence claims”.
Chambers & Partners Mediation Directory 2015 entry – “Bruce Bourne marshals his experience as a chartered surveyor to bring a commercial and pragmatic approach to a wide array of mediations. He is experienced in areas such as property, and he enjoys a strong reputation for his assured disputes handling”.
Chambers & Partners Mediation Directory 2014 entry – Sources say he “takes a gentle role, allowing the parties to let off steam, thereafter allowing the dispute to focus on facts rather than emotional baggage”.
“I have used many mediators in recent years, and have been a mediator myself for the last 6 years, and Bruce is one of the best I have come across. He got the measure of the parties very quickly and was instrumental in enabling an agreement to be reached which allowed the disputants (neighbours) to move on with dignity. As a mediator, I found myself making a mental note of some of Bruce’s techniques”.
“I was delighted to work with Bruce in a commercial dispute. The issues were complex and trial seemed inevitable. However, Bruce’s pragmatic approach and determination to find a solution acceptable to all helped to resolve the issues efficiently and painlessly. His sense of humour was a definite bonus”.
“I was recently at a mediation where Bruce Bourne acted as Mediator. Bruce presented a calm face in a difficult matter whilst offering pragmatic empathy to my client’s position. He worked hard to build a rapport with my clients and gain their understanding. Settlement was aided by Bruce’s hands-on approach throughout the Mediation. Bruce stayed solutions focused despite the many hurdles that were presented. I look forward to working with him again”.
“Bruce’s skill as a mediator was a major factor in reaching a settlement agreeable to both parties. He was commercial, astute, responsive and encouraged the parties to ‘think outside the box’ which enabled a speedy resolution. I look forward to using Bruce as a mediator again in the future and would recommend him to others”.
“Mr Bourne clearly understood both parties’ positions and worked well to manage both sides of the mediation and the varied personalities involved. His assistance was greatly appreciated and it is clear that without his facilitation the parties would not have been able to reach an agreement. Please pass on our sincere thanks”.